Abysmal staff!! Frustrating service!!
A year of phoning to talk to the most frustrating, infuriating people, nobody seems to have a clue what they are doing, there is no actual person above customer service to talk too, no other number or email.. Over a year of waiting for my tax rebate.. sent a letter of complaint-not recieved, 2 letters about my tax rebate - not recieved, its like the twilight zone!!!! When you do phone your talking to some tedious annoying automated service for ten minutes, then sometimes an hour before you get through.. joke!! Seriously HMRC.. sort it out!! All of it..






