Samsung Electronics
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My Samsung Z Flip 5 has a problem with…
My Samsung Z Flip 5 has a problem with the screen; a bright green line has appeared. We sent it in for warranty, and the Samsung company accused it of bad use, and I disagree. I contacted Samsung by phone and they said there was nothing they could do. The representative didn't give us a protocol number, an email address, or any information, much less their name. Terrible service and no solution to the problem, and they still want us to pay for repairs on a phone that is still under warranty.