Castore
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Shocking service
This is now resolved. I ordered a top but when it arrived was too small. I returned it as advised by their customer service team. It was received by them on 6th June and as yet still waiting for my refund. I have chased this up several times, was told a refund would be issued within 7 working days of receipt and then another 7 working days to clear my account. Another email to customer services for it to be escalated and now I have to wait yet again for the refund to clear. Not even a voucher as a good will gesture has been offered .. Definitely not good