BARCA Stores
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Scam!!! All the bad reviews are true!
After desperatly trying to return my item, still no concrete contact from the Support -Team. The Chat is simply not working, nobody ever replys! The customer service is horrible. After contacting the customer service, this was my reply from then: „We believe what you are writing to us is exaggerated. on Saturdays and Sundays our office is closed and we undertake to respond to every customer message within 24 hours. we believe a little patience is necessary, our assistance always responds to everyone. but not immediately. returns are always possible, let's not avoid this. Our colleagues respond to returns chats every morning and will get back to you.“ This was simply not the case, I try to use the chat option and did not get any response for days, which I have prove for. Also writing this kind of mail to an unhappy client shows how this Company operates. I wish I knew this before.