Asda Mobile
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Website is anything but user friendly!
Asda your mobile website is dire. When accessing from an iPhone the website is off page, you have white text on a white background, you endlessly click in your portal to either see your transactions, your profile etc and you just click repeatedly on each heading and it does not move to the relevant page! It is the most clunky, non user friendly interface I have seen in a while. No thought for how the customer uses the portal, and obviously very little testing taken place from a user perspective. When you click auto renew it still never auto renews, so you end up with no bundle. The whole experience feels like a bargain basement throw together.