BeSmart Utilities
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Boiler cover
On Monday the 21st I reported a breakdown.The service engineer came out late afternoon on Tuesday they couldn't repair the boiler so.had to turn off the hot water.On Wednesday we got told they wanted a second opinion. Another company came out on Thursday and couldn't fix it and they sent a quote in for the work to So on Friday after more calls to the manager we got told someone would call us to fix the boiler later in the day a engineer rang the bell to fix the boiler that was luck because Besmart never gave our phone number for them to sort out a time.they think it ok not to have hot water to wash for a week. Still waiting on my reply from our complaint