Zoro
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I ordered a sharp shooter shovel…
I ordered a sharp shooter shovel described as having a 26" handle and a 14" blade. I needed a 38-40" shovel in height, so thought this fit the bill. Shovel arrived and stood 45" to my armpit. It was also a different label than the shovel ordered. I called and tried to get accurate info on the shovel that was suppose to have come. However, the shovel I received was also described with the same dimensions that were obviously misleading. The CS agents (3 of them) offered other shovels...all bearing the same description, and NO ONE could get from their vendor in China the overall dimension of the alternative shovels. I was waiting for answers when I got an email that a shovel had been drop shipped. I complained that I didn't want another until it was confirmed to be 38-40" overall. They couldn't get that info. Unless they can stop the shipment, I'll likely have two shovels that come up to my armpit. What poor customer service this company has...no salesmanship....just script readers. Hope they refund my money!!!