Batyoung

Aug 8, 2022

Disappointed

This was the 3rd time I ordered a NXT Level product and frankly I’m disappointed. Right off the start, my already saved address was changed for some reason and even though I wrote it again during checkout, it wasn’t correct on the bill and I still had to contact the client services to make sure they have the right one. This made a delay for the delivery and I had to call them directly, twice, to give them the right address. When I finally received the package, the lid wasn’t tightly closed so there were powder all over the inside of the carton. I had to clean the thing and then my room afterwards. All of that considering I paid a delivery fee of more than 5€ for this, leaves a lot to be desired. Definitely will think twice about reordering.