Materials Market
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Sub standards concrete post crumbles just missing sons head and company doesn’t really seam bothered!
UPDATE. The company did eventually get a replacement sorted for 1. The other one has been installed because I wasn’t really given a choice. Luckily it does seam to be ok but the anxiety installing it was high because I had no way of knowing if it was going to crumble. A resolution was achieved in the end. 3 stars because of how long it took to sort the problem. No delivery time given, we order 2 corner 8ft CONCRETE fence posts. With in 10 Minutes of post mixing one into the ground. It crumbled and fell to the floor just missing my sons. At first customer service was good once u got though that is. How ever 3 days since speaking with them i still haven’t had a replacement and what makes it worse they are only replacing 1 not 2. How do I know that one won’t crumble if it’s the same batch! They also won’t replace the 2 bags of post mix that I’ve lost where this post broke and also knocked another one that was 6ft away. I had placed an order for other things but will now look to cancel order due to how this has been handled. Shame I can’t attach pictures because you would be shocked. So dangerous! Not sure if you can see but my name picture is the crumbled post! UPDATE. 1 new post arrived and the crumbled one was left for me to pay to be disposed off! And at 15.15 the delivery arrived. So another day waste waiting!