So far I have only used once the…
So far I have only used once the service, and I had a great experience, competitive prices, good communication and timely delivery. Will definitely use the service in the future.

Materials Market is a leading UK supplier of building materials, providing a comprehensive range of products for construction and renovation projects. The company operates a user-friendly online platform, materialsmarket.com, where customers can access a wide selection of building supplies, including aggregates, timber, and plywood. By partnering with a network of trusted local suppliers, Materials Market ensures that customers receive timely deliveries and competitive pricing without the hassle of negotiation. Targeting both professional contractors and DIY enthusiasts, Materials Market simplifies the purchasing process by offering market-informed prices and a CORE+ membership program that unlocks additional discounts. Customers can plan their deliveries to fit their schedules, making it a convenient choice for anyone in need of reliable building materials. With a commitment to speed and service, Materials Market is dedicated to meeting the diverse needs of those in the construction and home improvement sectors.
Materials Market receives a mix of feedback from customers, with a notable 70% expressing positive experiences. Many reviewers highlight the competitive prices and timely delivery, often praising the efficient service and good communication.
Customers appreciate the overall value, noting that the materials are delivered as expected and on schedule. However, there are significant complaints regarding order accuracy, with several consumers reporting that wrong items were delivered multiple times, leading to frustration. Some express disappointment when promised delivery dates are not met, particularly when they rely on timely arrivals for projects. Despite these issues, the majority of reviews reflect satisfaction with the service and pricing. Overall, Materials Market is viewed positively, though there are areas for improvement in order fulfillment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,084 | 100% | +0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 4.6 | 56 |
| Jan 25 | 4.5 | 54 |
| Feb 25 | 4.8 | 82 |
| Mar 25 | 4.1 | 50 |
| Apr 25 | 2.3 | 85 |
| May 25 | 3.0 | 112 |
| Jun 25 | 4.1 | 203 |
| Jul 25 | 4.0 | 85 |
| Aug 25 | — | 0 |
| Sep 25 | — | 0 |
| Oct 25 | — | 0 |
| Nov 25 | 4.5 | 82 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“So far I have only used once the service, and I had a great experience, competitive prices, good communication and ti...”
“Delivered items wrong multiple times”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 3.9 out of 5 (good) | 4.4 out of 5 (good) | +12% | 1,084 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 2.5 out of 5 (poor) | 1.6 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 2.2 out of 5 (poor) | 1.8 out of 5 (poor) | +12% | 368 |
Bottom line: Materials Market is #2 of 5 on overall rating in this group. On delivery, Red Run scores higher (4.9 vs 3.8).
500 reviews of Materials Market. Filter by what matters to you.
11 months ago
So far I have only used once the service, and I had a great experience, competitive prices, good communication and timely delivery. Will definitely use the service in the future.
11 months ago
Materials delivered as expected, reasonable price.
11 months ago
Best price available and delivered on the day promised.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
So far I have only used once the service, and I had a great experience, competitive prices, good communication and timely delivery. Will definitely use the service in the future.
Materials delivered as expected, reasonable price.
Delivered items wrong multiple times. Rang in and said they would sort. Wrong items still delivered. Correct items said would be delivered Wednesday/Thursday in a phone call Monday but wasn’t arranged with supplier. Said they would ring back in 10-15minutes. Not call back after 1 hour. Takes ages to get through on the phone to them. On hold 4minutes 30 seconds then phone call ends. Avoid if you want to avoid delays and nightmares. Now a week later and still do not have the correct product. I have emailed in multiple times and spoken multiple times. Nothing is correct. It has again been delivered today (10/11) and again it’s been delivered wrong. I have still not received a phone call or email back. Management as never available when I ring/when I finally get through on the phone.
Best price available and delivered on the day promised.
Great price, great service and delivered all the items when they said they would!
Ordered some wooden battens, screws and wall plugs to be delivered on Friday - I needed them for the weekend and that’s why I chose to order from materials market as they showed Friday delivery. They called on Thursday to say they would be delivering on Tuesday - I said this was no use to me and they said they’d escalate it and try to deliver on Friday. After chasing them all day I finally received a text at 4pm to say the wood wouldn’t be coming tomorrow. Luckily managed to sort wood from elsewhere. They delivered only the wall plugs on Friday and included an invoice that showed screws on back order - however these were not the screws I’d ordered. I ordered 5x120mm and the invoice said 6x120mm on back order. Won’t be using again.
Good price and delivery of the order was just what was needed
Speed of service.
Certainly saved me a few quid on the order and the company that delivered the gear couldn’t have been more helpful.
Great price and delivery on time perfect would use again.
Easy to use website great price & delivery
great communication and prompt delivery.
Great price fast delivery
Quick delivery, good price, will certainly use again.
excellent value delivered on time
Very easy process for start to finish, suppliers and deliveries were professionally dealt with, will use again and would highly recommend.
Excellent service and product
Materials Market is a leading UK supplier of building materials, providing a comprehensive range of products for construction and renovation projects. The company operates a user-friendly online platform, materialsmarket.com, where customers can access a wide selection of building supplies, including aggregates, timber, and plywood. By partnering with a network of trusted local suppliers, Materials Market ensures that customers receive timely deliveries and competitive pricing without the hassle of negotiation. Targeting both professional contractors and DIY enthusiasts, Materials Market simplifies the purchasing process by offering market-informed prices and a CORE+ membership program that unlocks additional discounts. Customers can plan their deliveries to fit their schedules, making it a convenient choice for anyone in need of reliable building materials. With a commitment to speed and service, Materials Market is dedicated to meeting the diverse needs of those in the construction and home improvement sectors.
This profile hasn't been claimed by the business owner.