U-Save Car & Truck Rental
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AVOID THIS COMPANY AT ALL COSTS – SCAMMERS AND BULLIES!
Absolutely appalling experience. I had paid in advance for a 3-day car hire, expecting a smooth process. Instead, I was met with outrageous demands for a £138 payment OR a £2,500 deposit on arrival. This was never mentioned during booking. The employee, Ismail, was aggressive and completely unprofessional. He pressured and bullied me into paying the £138, warning that even a minor scratch on the alloy would cost over £300 – blatant intimidation tactics. I had specifically booked and paid for a full-size SUV – but was told on arrival that only manuals were available, and I'd have to pay even more for an automatic. They then tried to palm me off with a small SUV for the same price – totally unsuitable for my needs, and not what I paid for. What really crossed the line was Ismail asking me to secretly pay him extra – in cash – just to get the car I had already paid for! He told me to leave a £20 note on the seat, not to tell anyone, and claimed he was “doing me a favour.” This was a disgusting scam – completely unethical and clearly dodgy. To make things worse, the car I was given – despite being a 2024 plate – was in shockingly poor condition inside. Parts were hanging off, the mirrors were wobbly, and the overall state of the car was disgraceful. Do not fall for this company’s lies. They are scam artists, and Ismail in particular is aggressive, dishonest, and operating in a very shady manner. This company should not be in business. Avoid like the plague. You've been warned.