U-Save Car & Truck Rental
Read all reviews for U-Save Car & Truck Rental →
$2,000 Security Deposit Not Returned
Rented a vehicle for 4 days. Because I was a FL. resident they charged my credit card $2,000 as s security hold. Returned the car 4 days later after only putting on 116 miles, in perfect condition, with more gas than was rented originally. Signed off by employee. Website says " Security authorizations are released at your drop off time, if there are no damages upon your return. This can take anywhere from 3-10 business days for you to see the hold released through your bank." I waited 10 business days and called U Save. They looked up rental agreement and said the security hold was not released! They would research as to why and get back to me shortly. I am still waiting. This is larceny. Do yourself a favor and rent from a reputable company. 10/31/23 To be fair, after several calls and filing a dispute with my credit card company, the rental agency immediately credited my account for the $2,000, and apologized for the delay.