Sport Tickets Office
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Before proceeding with my order I…
Before proceeding with my order I double checked with “Mark” in their live chat that they could guarantee me 3 seats together. I was told that that was not a problem and that I’d get 3 seats together. When the tickets arrived the day before the match I realised immediately they were not together but across one of the stands. I immediately contacted them via email and their chat page and was told “ the team” would be in touch shortly to try to resolve matters. I even offered an easier solution as I stated that I needed at least 2 seats together to help accommodate my son. Despite repeated attempts to contact them on the Saturday I received no reply until an email from Richard at 2:30 asking if we were in the ground. Pretty short sighted as its a well known fact that signal in stadiums is extremely poor. What should have been a memorable experience was ruined by the company itself.