Sport Tickets Office is an online platform specializing in the resale of football tickets for major events around the world. Catering primarily to avid football fans, the company provides access to tickets for a variety of leagues and matches, including premier fixtures such as the English Premier League. Customers can browse a wide selection of available tickets, with prices determined by individual sellers, which may vary above or below the original face value. The company aims to enhance the ticket-buying experience for football enthusiasts, facilitating the purchase of tickets for the 2024-2025 season and beyond. With a focus on customer preferences and affordability, Sport Tickets Office serves as a convenient marketplace for fans looking to secure their seats at highly sought-after matches.
Sport Tickets Office receives a mixed reception from customers, with many praising the quality of tickets and the service provided by staff. Reviewers highlight great experiences, noting excellent seats and timely delivery for events like the Chelsea vs.
Palace match and the Community Shield. However, a significant number of complaints emerge regarding the reliability of ticket delivery, with several customers reporting last-minute cancellations and issues with refunds. Many express frustration over receiving notifications just before events that their tickets were unavailable, leading to feelings of distrust towards the company. While some customers appreciate the smooth purchasing process, the negative experiences overshadow these positives. Overall, the sentiment leans towards caution, as many consumers warn others to be wary of potential issues.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.5 | 60 | 100% | -1.4 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 3.7 | 13 |
| Feb 25 | 4.6 | 9 |
| Mar 25 | 4.5 | 8 |
| Apr 25 | 4.3 | 3 |
| May 25 | 3.1 | 7 |
| Jun 25 | 2.0 | 4 |
| Jul 25 | 3.0 | 2 |
| Aug 25 | 2.6 | 14 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Great service”
“We had a hotel we could not cancel and despite a letter before court action and at least 3 emails saying we’dbe refun...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.5 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 3.8 out of 5 (good) | 2.5 out of 5 (poor) | −21% | 60 |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | — | 1.0 out of 5 (poor) | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 999 |
Bottom line: Sport Tickets Office is #4 of 5 on overall rating in this group. On value, Dream Car Giveaways scores higher (4.6 vs 2.5).
60 reviews of Sport Tickets Office. Filter by what matters to you.
Over a year ago
Fake company , dont waste your time all positive reviews are fake
Over a year ago
Fantastic day as I knew it would be. Everything was fine with the ticket although it was cutting it a bit fine with the delivery of it. I will be using Sports Tickets again
Quick answers to the questions people ask most.
Sport Tickets Office has received a mix of reviews, with a significant number of negative experiences reported. Currently, they have a low rating, and many customers express concerns over ticket delivery and customer service.
While some customers report positive experiences with timely delivery and good seats, many others have raised red flags about potential scams and poor service. Verified reviews show a pattern of complaints regarding missing tickets and lack of communication.
Sport Tickets Office specializes in providing tickets for various sports events, including football matches. However, customer experiences vary widely, with some praising the service while others report significant issues.
Sport Tickets Office typically accepts major credit and debit cards for ticket purchases. Always ensure to check their website for specific payment options before making a transaction.
Customers can reach out to Sport Tickets Office through their website for support. However, many reviews indicate that response times may vary, with some users reporting difficulty in getting timely assistance.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 65% of recent reviews are 4–5★ and 35% are 1–2★.
If there was worse than 1 star I would give it. Bought tickets in October 2024 for the last Everton match at Goodison in May 2025. At 2pm the day before the match they sent an email saying “tickets no longer available”. We had a hotel we could not cancel and despite a letter before court action and at least 3 emails saying we’dbe refunded, no refund. No communication either. Seriously do not riskusing this company. How they gat 5 star reviews I have no idea.
Great service! Robert and Alex helped me with ordering Chelsea v Palace tickets. Great seats and support from guys was world class. From process of purchasing till i got i mine seats. Thank you guys. Will be back for more tickets for sure
Fake company , dont waste your time all positive reviews are fake
Fantastic day as I knew it would be. Everything was fine with the ticket although it was cutting it a bit fine with the delivery of it. I will be using Sports Tickets again
Got a very good deal to see friendly match between Chelsea and Milan, great seats and view of the pitch, got tickets on time and everything went smooth, will use again for sure.
Went to see Community shield match and everything went perfect, great service and timely delivery, highly recommended
Found this site every easy to use, only thing the tickets arrived a day before we due to watch the match and found it worrying other than that we were happy with the service on the whole.
I brought these tickets as a thank you present to my partner who has been my absolute rock. I have been so unwell for the past 18 months and he has just been so supportive. I had some issues with downloading the ticket so my partner had some issues when entering the stadium. I spoke to a lady on the phone who was sympathetic and understood how my partner drove and just how much partner loves Arsenal. She managed to sort it and my partner had a hui
I purchased tickets to Chelsea vs AC Milan weeks in advance and received confirmation, even I got emails saying everything was ok and they was just accommodating the tickets day before the game, they cancel my order just 3 hours before the match, completely ruining my plans. They didn’t offer any alternative solution, just an email saying I would get a refund in “5 to 20 business days.” Highly unprofessional and completely unreliable. I will never buy from them again and strongly advise others to avoid this site.
This website is a complete sham, I ordered 2x 3-day tickets for SPA and having heard nothing from them on the Thursday sent several mails before I got a response and the response was they could only get me tickets for Fri and Sat. This meant I had to go on a different site and get tickets for Sunday which were inferior to what I paid these people but more than double the price. There was absolutely no pro activity from them and no effort to sort out the problem. A complete con job and they should be banned from doing this.
Bought my tickets for the Everton vs Roma game for my whole family three weeks beforehand only to be told the day before that they could not supply!! Funnily enough I could apply for more expensive tickets though! I am absolutely fuming and god knows if I will ever see my money back. I knew I should have used Ticket master and not this tin pot company. Please avoid at all costs.
These are a shower of thieves and robbers. Don’t under any circumstances use them. I purchased 2 tickets 4 weeks prior to the game Everton v Roma, my son was coming over from Sweden to watch the game, he purchased flights and travel. I emailed them 1 week before to ask for my e tickets, they replied saying “No problem, tickets are allocated 1-3 days before the game, don’t worry”. I explained I need to know as my son is about to leave Sweden for the match. I didn’t hear anything else and then today, the day before the game I emailed them chasing for the tickets. The cheats told me the tickets could not be allocated now and we will get a refund!!! They are liars, cheats and scammers and I have reported them. We are now out of pocket to the tune of £500 and they couldn’t give a shit! And I won’t hold my breath getting my £195 refund unpaid for the friendly game!!!!!! Shame on you!!!!
Wanted tickets for a football match paid nearly £800 got sent the tickets 1hr before kick off after being told the day before they couldn't get my tickets and were going to issue a full refund. Months later and I have no refund and am being ignored by this company. DONT BUY FROM THEM!!!
On July 10th 2024 I payed £2340 for two tickets for the last game at Goodison Park, against Southampton. The day before the game they wrote me, that due to logistic problems with the seller I would not get my tickets. I would get my refund within 25 days. To this day, August 03rd I have not seen a penny. I had been travelling from Denmark, where I live, booked a hotel room for my wife and myself, but no Goodsion Park due to these cheats. It's incredible how they can still be in business!!
If I could give 0 Stars I would do. These guys are cowboys and I would urge everyone to stay well clear!! In Jan 2025, I bought 4 tickets for Liverpools last home game of the season (vs Palace). I Spoke to the guy on the phone and he assured me 100% that I’d get the tickets. I paid £3K for 4 tickets and was told I’d receive them a few days before the event. Mid May, I reached out to them via email and was reassured that the tickets were there and would be sent couple days before the event. 3 days before the event, I got in touch again and this time was told I’d receive them on the day! On 25th May, Matchday, title celebrations at Anfeild! I had still not received my tickets, despite emailing 20+ times I got no response!! Then at 2.37pm I received the email below: “The tickets you purchased for Liverpool vs Crystal Palace could not be sent due to a problem with the seller. If you have any questions about why this sale failed, you can contact us here. The relevant purchase has been canceled/refunded. It may take between 1-20 business days to reflect on your account. Apologies for any inconveniences this may have caused.” An hour and half before kick off and these cowboys sent me that email. All the money spent on travel, tickets and on accommodation and now I was stuck with no tickets, I was absolutely furious!! 😡 Luckily, I managed to get tickets last resort from someone outside the stadium, 4 for £4K and thankfully I got in at 3.45pm and managed to enjoy the game!!! They emailed stating 1-20 working days for the refund, but this was not true. I kept emailing and was not responded to for days! When they did, they sent me a fake picture and gave me a fake ARN (bank reference number)! I ended up reporting them to my bank and they started the process to get my money back. Finally after 39 Business days, I got the money refunded! All thanks to my bank!!! I have been left traumatised by these clowns and will never ever do business with them again. Reading the other negative reviews you can see exactly how this company operates! The ‘tickets’ they had for me must’ve been sold to someone else who paid more for them! On their website they don’t state how many tickets they have (like all the big companies do), which allows them to take as many interested clients money as possible, they then go out and look for the tickets!! Some people still have not been refunded yet!!! Even the good reviews, I can assure you every single one of them were waiting anxiously for there tickets right up until the last moments before the games start. This is not how to do business!! They lied to me, took my money, broke my trust and I’d never ever do business with them again!!!
This was a remarkably fluent and trustworthy agency. The process was seamless with personal email response from George our contact. I even received an email from him an hour before kick off to make sure we go in okay. It's worth paying a little bit more the peace of mind. With most tickets these days, don't expect them until the day before the event.
Horrible company, took my money 6 months ago for final game at Anfield then let me down and hour before match having already spent hundreds on flights and accommodation. Now withholding the refund still long after their promised 21 days. STAY CLEAR OF THIS LOT ABSOLUTE FRAUDSTERS.
We had tickets for the last Everton game at Goodison park, which we'd booked 5 months in advance, only to receive an email the day before stating we could not get the tickets. This was frustrating enough as my brother had travelled over 150 miles to watch the game. HOWEVER it has now been over a month and I have not received a refund which was promised to take 20 days... When emailing Sport Tickets they asked me to be patient??? Please avoid this company as I am not sure they are a scam!
My tickets were cancelled the day before the match!! And they did not give me a refund!! I purchased tickets 6 months before the final match at of Everton Goddison park. Was advised 2 days before the match that my tickets were being emailed 1-2 days before the match. I had flights and hotel booked to attend this. Then the day before the match they emailed to say they could not give me the tickets. Very poor communication / customer service, was told a refund would be given in 1-20 days which never came through. luckily I paid using paypal and opened a dispute which was able to get my £230 refund. As this was a very popular match I believe they had sold my tickets off at a higher price despite me purchasing 6 months in advance. Do not buy from here, or if you do buy tickets pay using paypal for security.
I ordered a ticket for everton v Southampton and never received the ticket. I was promised my money back within 20 days and still waiting. Be careful when booking with this firm. I've list my money don't you do the same. I ordered my ticket in February.
Sport Tickets Office is an online platform specializing in the resale of football tickets for major events around the world. Catering primarily to avid football fans, the company provides access to tickets for a variety of leagues and matches, including premier fixtures such as the English Premier League. Customers can browse a wide selection of available tickets, with prices determined by individual sellers, which may vary above or below the original face value. The company aims to enhance the ticket-buying experience for football enthusiasts, facilitating the purchase of tickets for the 2024-2025 season and beyond. With a focus on customer preferences and affordability, Sport Tickets Office serves as a convenient marketplace for fans looking to secure their seats at highly sought-after matches.
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