PriceLabs
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Terrible support, lip service only
I have been with PriceLabs for around two years now. I suppose everything has been working okay so far. We have chosen to proceed with their API through our website. However, we have been waiting for over three days for them to send the relevant information. My dev team and I have been waiting to start the integration. No timeframe has been supplied, no response to emails, multiple tickets have been raised, and there is no contact number. This is very concerning. I guess at least we’ve learned now rather than waiting for something serious to happen. We will now be looking for alternatives!