Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	4.5	60	100%	-0.5	● Low

4.5 / 5 overall

60 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Aug 2025.

Last 3 months: 3.8▼ 0.5
12-month avg: 4.2
All-time: 4.5
Category avg: 4.0

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Value	Service	Trend	Reviews
PriceLabsThis company	4.5 out of 5 (good)	100 out of 100	4.4 out of 5 (good)	4.1 out of 5 (good)	—	60
Etsy	1.3 out of 5 (poor)	100 out of 100	1.1 out of 5 (poor)	1.2 out of 5 (poor)	—	1,000
Michaels Stores	2.9 out of 5 (fair)	100 out of 100	1.6 out of 5 (poor)	2.5 out of 5 (poor)	+4%	1,000
Red Run	4.9 out of 5 (good)	100 out of 100	4.9 out of 5 (good)	5.0 out of 5 (good)	+2%	397
BARCA Stores	2.6 out of 5 (poor)	100 out of 100	1.8 out of 5 (poor)	2.2 out of 5 (poor)	+12%	368

Bottom line: PriceLabs is #2 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 4.1).

Jayne

1 review

Aug 27, 2025

Featured

Brilliant platform and very responsive team

Hoorah my life is complete, Pricelabs is now integrated with booking.com. Thank you thank you thank you.

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Jill Harvey

1 review

Aug 26, 2025

Featured

One booking only so far…

So far we have only had one booking as a result of the pricing by price labs. Not worried about it at this stage because we have been fully booked and villa not available to take advantage of the new pricing. Service has been outstanding.

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Yavuz C

1 review

Aug 22, 2025

Featured

Great features and support

We've been using Pricelabs over 3 years (with Ownerrez, Lodgify and Cloudbeds). It has endless features. May be overwhelming for the beginner but once you get a grab, the customizations are nearly endless. Especially if you're feeding prices to multiple PMS or OTAs, it is even greater. It is so easy to automate orphan day discounts, occupancy based rate adjustments, changing the rates on the calendar. Kuddos to support, you've got someone responding in less than a few hours in most cases. Documentation is great, if you read through those, you wouldn't even need suport.

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Stefano Tombacco

1 review

Jun 23, 2025

Featured

Non potrei stare senza

Non potrei stare senza. PriceLabs è. uno strumento indispensabile per la mia attività. Geniale nella costruzione e con un supporto veramente veloce ed affidabile.

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Parsimonia

1 review

Jun 18, 2025

Reliable and Powerful, but Requires Active Oversight

We’ve been using PriceLabs for dynamic pricing across our hotel and cabin listings, and overall, it’s been a valuable tool. The platform offers excellent customization, useful market insights, and flexible control over rate rules. Compared to other pricing tools, it gives a solid balance of automation and strategy, especially when managing multiple OTA channels. That said, it's not entirely set-and-forget—at least not in our case. We’ve found it necessary to monitor and adjust pricing manually twice a day to make sure rates stay competitive and aligned with our goals. The interface can be a bit clunky at first, and some features require a learning curve, especially when trying to balance seasonality, minimum stays, and last-minute discounts. Still, PriceLabs does what it promises and has helped us increase both occupancy and average daily rate. The ability to set floor and ceiling rates and adjust for booking pace gives us real control, and the integration with OTAs works smoothly most of the time. Support has been responsive and helpful, and the regular updates show the team is actively improving the platform. If you’re willing to put in the time to configure it properly, PriceLabs is a great tool for revenue management.

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Bharat Suvarna

1 review

Jun 7, 2025

Terrible website and presence of No…

Terrible website and presence of No app, the service is too expensive and outdated for today's Day and age. After signing to 2y service, their service isn't giving any bookings or value

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Ana Claudia

1 review

May 26, 2025

A Pricelabs me ajudou na formatação da precificação de apartamentos de temporada

A Pricelabs me ajudou na formatação de valores para imóveis de aluguel de temporada. Embora a plataforma seja compleza, consegui utiliza-la para meu propósito. Ainda acho que tem muitas funções que não aprendi, mas com o tempo espero utilizar todas as vantagens que ela oferece.

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Bolhão Residences

1 review

May 20, 2025

PriceLabs é uma excelente ferramenta…

PriceLabs é uma excelente ferramenta para optimizar a rentabilidade dos apartamentos. Penso que ainda poderia ser melhor se fossem fornecidas formações com casos concretos de todas as ferramentas que a PriceLabs disponibiliza, os videos são interessantes mas falta alguma realidade

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oleg ishchenko

1 review

May 9, 2025

Saves me a lot of time

Saves me a lot of time. Very easy to use once you figure out the logic. I recommend 100%

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Sean

1 review

May 1, 2025

Terrible support, lip service only

I have been with PriceLabs for around two years now. I suppose everything has been working okay so far. We have chosen to proceed with their API through our website. However, we have been waiting for over three days for them to send the relevant information. My dev team and I have been waiting to start the integration. No timeframe has been supplied, no response to emails, multiple tickets have been raised, and there is no contact number. This is very concerning. I guess at least we’ve learned now rather than waiting for something serious to happen. We will now be looking for alternatives!

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Ruth K.

1 review

Apr 15, 2025

Price labs takes the pricing guess work out of Short Term Rentals.

Price labs takes the guess work out of Short Term Rental Pricing! They simplify what one needs to charge for certain properties, in certain areas and during certain seasons! Their prices are neither too high nor too low but just right. However, this is still a game of numbers-the more properties, the more income Price labs will generate for you the host or owner. They charge very reasonably for their services too and they're being used by some of the BEST minds, I know, in the industry!! Try them for your self.

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Genasun

1 review

Mar 31, 2025

Pricelabs has been a great resource…

Pricelabs has been a great resource in ensuring I am maximizing my revenue and understanding my market. Having a specialist jump on a call with me to ensure I properly setup my properties was a great help. I highly recommend!!!

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Carsten Beims

1 review

Mar 12, 2025

Immer die richtigen Preise

Durch Pricelabs habe ich das gute Gefühl die richtigen Preise zu haben. Es ist übersichtlich und leicht zu bedienen. Der Support ist super ☺️.

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Sergio Zambra

1 review

Jan 12, 2025

Good help for price determination

Thanks to PriceLaps, I was able to achieve a noticeably better occupancy rate for my Airbnb; the application is easy to use and gives a good insight into the price structure in the vicinity of your own accommodation.

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Michael McCandless

1 review

Jan 3, 2025

PriceLabs Positive Revenue Impact

PriceLabs has positively impacted my revenue in two ways: 1. In Neighborhood Data, Competitor Calendar, I can easily understand competitor pricing. There is an export to CSV button which makes analysis even easier. 2. Using the data extracted from Competitor Calendar, I understand who are the “real” competitors, what is their occupancy level, and what pricing actions I need to take.

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ROB K.

1 review

Dec 27, 2024

Great customer service.

Great customer service. I contacted the team to find out why my AirBnB and VRBO prices seemed out of whack. Seems that the I had accidentally activated AirBnB smart pricing which caused the discrepancy. Simple fix from the Team and my account pricing is running with no issues.

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Ashley Underwood

1 review

Dec 4, 2024

Cannot remove Price Lab’s pricing

Been trying for days to cancel my trial. Multiple chat support and a 1 on 1 screen share and Price Labs pricing, minimum days, etc are still populated on my Calendar. I cannot change my own prices and PL support cannot help at all.

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Revaz Eristavi

1 review

Dec 1, 2024

Very good service

Very good service, has everything I needed to compete with our concurents. If improving it then I would suggest adding more data from different sources. This will affect real market value.

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Maria Stella

1 review

Sep 16, 2024

A Happy Customer

I have been using PriceLabs for just a couple of months. It has had an immediate impact on the business. While currently in low season, I am up 24% over last year, most likely the effect of a more aggressive and differentiated price strategy. I now look forward to see the impact on the high season. Something else that I have appreciated are the frequent training sessions organised by PriceLabs. I attended a 5-day Masterclass and I learned a great deal. At the moment, I am definitely a happy customer.

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Berlin Lofts

1 review

Sep 7, 2024

Easy improved Pricing with Pricelabs

We use Pricelabs within our Software/Channel manager to do the pricing for our holiday rentals in Berlin. We have automated the process of pricing with the help of Pricelabs. While using recommended procedures from Pricelabs it was easy to setup and use the tool. We saw the great potential of the tool right after the start. I assume we can get further benefit when we would put more effort in this tool.

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Month	Average	Reviews
Sep 24	5.0	2
Oct 24	—	0
Nov 24	—	0
Dec 24	3.7	3
Jan 25	5.0	2
Feb 25	—	0
Mar 25	5.0	2
Apr 25	5.0	1
May 25	3.8	4
Jun 25	3.3	3
Jul 25	—	0
Aug 25	4.3	3

PriceLabs reviews & trust report

PriceLabs has a positive customer experience.

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Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 51 positive reviews

Top complaintsof 7 negative reviews

How it compares

Reviews

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