Zoro
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Hopeless!
Tried to order some security screws from them. Nothing difficult. Their operator said "I will have to consult our Technical people." Erm, Why? I just want to order some screws. He said "I will call you back." A week later, no one had rung me so I rang their customer support line. A different operator said she would "look into it and call you back" After another week of silence I called their customer support line again. Another operator told me they had "No record of my order or phone calls." but he agreed to take my e-mail address and get back in touch with me. Well, here we are now entering the fourth week of this charade and still no response from Zoro. I won't be contacting Zoro again and I will make sure my company NEVER deals with them again. If YOU run an engineering company, then take my advice. "Avoid dealing with Zoro - it will save your sanity and blood pressure!"