U-Save Car & Truck Rental
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Scamers company
April, 2025. After calling from the airport to be picked up and taken to their lot, we had to wait half an hour (they said 10 minutes by phone). The pick-up took an hour in total — clearly the car wasn’t ready, and they were stalling. I had to use their restroom, and it was an absolute disaster. Dirty, no toilet paper or trash bin, and used sanitary pads were scattered around the corners. They brought the car freshly washed, still completely wet and dripping, so it was impossible to inspect it for damage. The employee assured me that there was no damage. When I returned the car, the employee went straight to the fender, pointed at a light scratch, and demanded €181. Since I had full insurance, I refused to pay. Later, they charged €281 to my card, adding some administrative fees and vehicle downtime. I believe this was a clear scam and an attempt to profit off of nothing — the rental is cheap, but they find ways to make money. If you spot the scratch when picking up the car — fine. If you don’t — they scam you. I will never use this company again. Even though I didn’t suffer financial loss in the end, dealing with the insurance company took time, and it’s very unpleasant to have your holiday spoiled like that at the very end.