Dx Delivery
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I am going straight to trading…
I am going straight to trading standards! I got a slip come through the door on 12/05 saying item delivered 'bin'. I checked by my bins, and no item has been delivered. I got in touch with DX through 'Live Chat' and I spoke to two very unhelpful people. They told me the item had been delivered on the 9th behind my bin, even though I didn't receive the delivery slip until the 12th. The unhelpful lady on the 'chat' told me I had to get in touch with the supplier, as they could raise the issue with the DX. I wasn't able to personally. I wasn't sure who the item supplier was, because I had made quite a few online orders that week. I explained I didn't think it was acceptable to write 'bin' on a card with no other information. Usually a delivery service requires photo evidence and a signature on collection. According to DX an image was taken, but not one I was allowed to see?? So I have no idea where this parcel is. I don't know who the sender was, I am not allowed to see the photo they took and no one at DX is helping