Big Home Tax
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Order (#13360)
Order (#13360) & payment process went smoothly. I printed out the 1040-SR form before eFiling and discovered that the refund info area was filled in with xxxxx's! So I re-entered that page and had trouble with editing that info area. Finally, it offered an "edit" dropdown option and I then was able to eFile 1040-SR successfully as it was accepted quickly. The next day, I proceeded to file State Tax 2023 PIT-1. Unfortunately, I was NOT able to file using this software as it opened up with "joint filing" which I haven't done in over 30 years! Fed form was filed as "Single". Obviously, this software didn't pull info from Fed form! Then, I couldn't find where to edit. The on-line chat feature did not work so no help there. I've used H&R Block software for many years and can't recall these many issues ever!!!!!!!!!!!!!!!! I filed using the NM State's FREE filing program on line which was not as familiar/intuitive as HR Block software but it worked. I'm convinced that this download was corrupted one way or another. I'm hoping for your feedback and compensation for these issues.