I recommend them. They are NOT scam
I received my Turbotax 2024 activation code. It worked smooth. I filed my taxes and they are marked as received by the IRS. Turbotax also sent me a confirmation email.

Big Home Tax is an online platform that specializes in providing tax software solutions, including popular products such as TurboTax for various tax years. Founded in 2019, the company aims to simplify the tax filing process for individuals and small businesses. Customers can purchase tax software for federal and state tax returns, with options available for different user needs, including personal, business, and home office tax preparation. The company offers a straightforward purchasing process with secure payment options, allowing users to buy, download, and install their software in just three steps. Big Home Tax prides itself on customer satisfaction, claiming over 30,000 satisfied customers worldwide. Additionally, the company provides 24/7 technical support to assist users with installation and activation, ensuring a reliable experience for those seeking efficient tax filing solutions.
Big Home Tax receives a mixed response from users, with many praising its affordability and ease of use. Reviewers frequently highlight the great prices and prompt service, noting that the software works smoothly for filing taxes.
However, a significant number of customers express frustration over issues with license keys, claiming that some codes become invalid after initial use, leading to accusations of selling stolen licenses. Complaints about poor customer service further exacerbate these concerns, as many report difficulties in getting timely support for their issues. While some users have had positive experiences and recommend the service, the prevalence of negative feedback regarding licensing problems cannot be overlooked. Overall, the sentiment is mixed, reflecting both satisfaction with pricing and serious concerns about product reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 548 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 3 |
| Sep 24 | 3.5 | 4 |
| Oct 24 | 4.4 | 7 |
| Nov 24 | 4.6 | 11 |
| Dec 24 | 4.6 | 46 |
| Jan 25 | 4.3 | 85 |
| Feb 25 | 3.9 | 55 |
| Mar 25 | 3.6 | 45 |
| Apr 25 | 3.5 | 62 |
| May 25 | 4.0 | 4 |
| Jun 25 | 3.0 | 4 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great prices”
“They promise to respond to customer service request with in the hour and that is also not true”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Accounting Software.
| Company | Overall | Legit | Value | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.6 out of 5 (good) | 3.7 out of 5 (good) | −18% | 548 | |
| 4.6 out of 5 (good) | 50 out of 100 | — | — | — | — | 581 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | — | 367 | |
| 2.2 out of 5 (poor) | 100 out of 100 | — | 1.1 out of 5 (poor) | 1.9 out of 5 (poor) | +8% | 224 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | 4.3 out of 5 (good) | 3.2 out of 5 (fair) | −67% | 199 |
Bottom line: Big Home Tax is #4 of 5 on overall rating in this group. On website & app, Remote Utilities scores higher (5.0 vs 3.7).
500 reviews of Big Home Tax. Filter by what matters to you.
Over a year ago
I received my Turbotax 2024 activation code. It worked smooth. I filed my taxes and they are marked as received by the IRS. Turbotax also sent me a confirmation email.
Over a year ago
SCAM ALERT - They will sell you a valid license key that they later cancel/revoke, rendering your keys invalid. I am unable to transfer TurboTax 2024 to my new PC even though I have 4 of 5 licenses a... See more
Over a year ago
The licenses number they gave me for TurboTax did not work. They promise to respond to customer service request with in the hour and that is also not true. I've left messages using text, Facebook and... See more
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I received my Turbotax 2024 activation code. It worked smooth. I filed my taxes and they are marked as received by the IRS. Turbotax also sent me a confirmation email.
SCAM ALERT - They will sell you a valid license key that they later cancel/revoke, rendering your keys invalid. I am unable to transfer TurboTax 2024 to my new PC even though I have 4 of 5 licenses available because they pulled this scam on me. If you read the reviews, it's clear that they doing this to a lot of people. Thankfully I was able to get my taxes filed before they pulled this stunt, however if I need to open up that return for any reason, I'll have to buy another license due to this SCAM.
The licenses number they gave me for TurboTax did not work. They promise to respond to customer service request with in the hour and that is also not true. I've left messages using text, Facebook and email and have gotten to no assistance. Buyer beware, or you'll end up like me, paying for a product that is completely useable. Now I will more than likely have to buy TurboTax again and I feel stupid about that.
Great prices
It worked exactly the way it was suppose to and expected too. Thank you
I purchased TurboTax 2023 and 2024 from these scammers. They sent license keys that worked initially, but when I needed to move TurboTax to a new computer the license keys did not work anymore. I called Intuit and they said the license keys were paid for with stolen credit cards and were now inactivated. Intuit said that usually the license keys Big Home Tax gives out are valid license keys, but as Intuit figures out which license keys have been stolen they inactivate the keys. Usually a customer will not notice until a later time when they try to e-file or move the software to a different computer. This is why there are so many reviews on this site citing problems with e-filing. DO NOT BUY ANY SOFTWARE FROM THESE SCAMMERS!!!
Simply put .. the process was clear , easy fast and the price paid was great compared to other providers
No issues and I would definitely use again for tax software.
I have used Big Home Tax 2 years in a row and I have received download info and license info immediately with no problems. I will use them again and recommend to anyone.
Works great, excellent product, no sweat. Will come back next year. Thank you
Great site to get discounted turbotax. I have used it 2 years now
very good price ,, and prompt service
They are a SCAM. I bought my TurboTax software from them; and it did work initially. When I had problems and couldn't reinstall it (i.e. invalid activation code error), I contacted TurboTax support. I was told by TurboTax support that BigHome Tax is NOT an authorized seller of their software. As such Intuit does not warranty the product if you buy it from them. In my case, when I initially downloaded the software for my Windows PC, it worked fine. When I tried to reinstall it, I was mysteriously licensed for the MAC version of the program. I don't own a MAC and never have. Although I can't prove it, it appears they resold my license number to someone else who has a MAC. NEVER buy from them ... Total scammer.
TurboTax Deluxe 2024 was easy to order and easy to download. Everything went off without a hitch, including e-filing. (Now, if they can just do something about the tax I needed to pay in...) I would be happy to order again from this vendor.
This is the same TurboTax Home & Business I formerly purchased as a CD. Installation was easy, no problems at all, just as it was with the CD. I would have rated as a 5 star, however they billed my credit card as "BIMOSERVICE" located in Singapore, so at first I though it was just another credit card fraud, which caused unneeded stress. They should use their own name for billing, why use another name that can make the charge suspect?
Purchasing and downloading the Individual 1040 was a little tricky. Took a couple of phone calls. But then fine. I finished the Federal portion. However when I got to the state download it was unsuccessful. There was no possibility of it linking to the State download. It stalled over and over. I spent days texting with BigHome who very kindly gave me a new license, and referred me to intuit to complete removing and replacing the software. Then I spent well over 2 hours with Intuit who so very kindly finally downloaded and linked a state portion of the program and I completed the state returns. However, after finishing the state returns, the state return would not efile. I had to print and snail mail the returns for my family. Not fun. After reviewing community comments on Intuit, I learned that many people as early as 2021 had exactly the same problem.
Very good customer service and the code works i don't have any complaints about it
The TurboTax product key number given didn't work. I called the customer service number 1-714-258-6355 on Sunday (4/13/2025), and the automatic response says the number is windthrown. Therefore, I thought this was a fraud seller and had to purchase TurboTax from other retailer (Amazon).
Big Home Tax is an online platform that specializes in providing tax software solutions, including popular products such as TurboTax for various tax years. Founded in 2019, the company aims to simplify the tax filing process for individuals and small businesses. Customers can purchase tax software for federal and state tax returns, with options available for different user needs, including personal, business, and home office tax preparation. The company offers a straightforward purchasing process with secure payment options, allowing users to buy, download, and install their software in just three steps. Big Home Tax prides itself on customer satisfaction, claiming over 30,000 satisfied customers worldwide. Additionally, the company provides 24/7 technical support to assist users with installation and activation, ensuring a reliable experience for those seeking efficient tax filing solutions.
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