NXT Level Sports Nutrition
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Dear Nxt Level
Dear Nxt Level I am writing to express concern about my recent purchase of the vanilla whey isolate (2kg), ordered on October 17th (Order Number: NXT00119444). Unfortunately, the product does not meet expectations for a vanilla flavor profile, exhibiting a noticeably sour taste. In the past, I ordered the same product (Order Number: NXT00105285, June 2nd) and was very pleased with both the taste and quality. However, this current batch appears to differ significantly in flavor. Could you please advise on the next steps for either returning the product or receiving a replacement that aligns with the original vanilla taste? Thank you for your attention to this matter. I look forward to your prompt response.