Castore
Read all reviews for Castore →
After I made the order
After I made the order, I’ve noticed that if I had 7$ of purchases on my order, I would save 40$ on delivery charges. Only 15 minutes after I made the order, I contacted the customer service. They answered extremely quickly after I’ve send my email. I wanted to buy more products to reduce the delivery fees, but they said that they cannot modify my order, even if the order is not fulfilled. The only option they gave me, is to return the product when I received it. That’s an illogical answer, because they will only reimburse the goods but not the deliveries fees. The one star is for bad customer service, that’s not agile and that don’t give solution that make sense, and finally because they didn’t answer back anymore, after only one email. Saddly, this was my first order with Castore and it will be the last one.