ALL - Accor Live Limitless
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I rated 1 because 0 doesn't exist
I rated 1 because 0 doesn't exist. I had Gold status and accumulated points. When I used my points, the Accor group decided to cancel them on the last day, even though I had until midnight to do so. The group doesn't want to credit my points back to me to pay for my stay. Very bad customer service and only wants to make money without satisfying the customer. Like the others, I'll be going to the competing group from now on if the group doesn't credit me back my points. Mon numéro de carte : 308103 2 6477294Q 2
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