Kraken
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I still dont know why my account was…
I still dont know why my account was locked for a period of time in November. There was a vague request for information in an email, at no point was it ever said or disclosed or notified that my account would be locked at any specific date. To request documents right at the busiest travel season is just dumb and inconvenient. I was in Hawaii when all of this was requested and I asked multiple time will my account be locked to which i got no answer. It felt like I was getting AI slop answers or really unknowledge support answers
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