The Boutique Soccer
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Order #20208 without answer
On the 14th of november 2024 I placed an order of two jerseys, the package was supposed to arrive on the 8th of December at most. During the waiting process, I never got any updates about the package and I started to believe I would not receive anything. On the 10th of December the package arrived containing only 1 of the 2 jerseys I had ordered. I waited a couple of days to see if they had been sent in separate orders but it was not the case. Since then I have been sending emails from several accounts notifying of my problem, and providing me with my order number. In one occasion they answered quickly, but when I stated my problem and asked for either the jersey to get sent again or a reimbursement they stopped replying and there hasn't been a reply from them since then. It's been several months of me sending emails and getting back with nothing, they have completely disappeared and on their website there is no help provided neither. This is a either a big scam or a website with the poorest costumer service I've ever seen.