London Aquatic Veterinary Services
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Exceptional service, recommended without reservation
Exceptional service from Bryony to ensure the booking process worked for an unusual situation, and from Louise for her care on the visit. Louise’s professional knowledge and expertise were applied to the pond check, water parameters and fish health checks where scrapes were viewed under the microscope to check for parasites etc. It was massively reassuring to know all parameters are clear and fish are in good health. The comet who needed to be euthanized was looked after with great care. Louise checked whether I wanted an autopsy to discover the cause of the distention, explained what this would involve, ensured the fish was fully dead and carried this out discreetly and sensitively to discover genetic polycystic kidney disease. I cannot rate her work highly enough. Everything was discussed and explained, info, advice, guidance & options were given and I was fully involved in all decisions. Exemplary practice and exemplary customer care - thank you both so much