London Aquatic Veterinary Services is a specialized veterinary practice that focuses on the health and medical care of aquatic animals and fish. The clinic likely provides diagnostic services, treatment, and health consultations for both ornamental and commercial aquatic species. They serve pet owners, aquarium enthusiasts, and potentially aquaculture operations in the London area requiring specialized aquatic veterinary expertise.
London Aquatic Veterinary Services receives overwhelmingly positive feedback from customers, particularly praising the expertise and professionalism of Bryony and her team. Reviewers highlight Bryony's thorough examinations and her ability to manage complex issues with fish, often transforming the health of ponds and koi.
Many appreciate the empathetic approach and clear communication regarding treatment plans, which instills confidence in the care provided. Consumers note the exceptional service and the valuable advice given for maintaining a healthy aquatic environment. The overall sentiment reflects a strong satisfaction with the quality of care and the dedication of the staff. London Aquatic Veterinary Services is highly recommended for anyone seeking specialized veterinary care for their fish and ponds.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
Why sources differ: Sources agree: every scored source rates this company within 0.0 of the others.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 34 | 97% |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 5.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 5.0 | 3 |
| Apr 25 | — | 0 |
| May 25 | 5.0 | 1 |
| Jun 25 | 5.0 | 3 |
| Jul 25 | 5.0 | 4 |
| Aug 25 | 5.0 | 1 |
| Sep 25 | 5.0 | 1 |
| Oct 25 | — | 0 |
| Nov 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 35 most recent reviews.
“I Recently had my latest consultation from Dr bryony as I had a concern with one of my fish now we all really love ou...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Animals & Pets.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 35 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,100 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 999 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | +2% | 458 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | −33% | 407 |
Bottom line: London Aquatic Veterinary Services is #1 of 5 on overall rating in this group.
27 reviews of London Aquatic Veterinary Services. Filter by what matters to you.
Over a year ago
Dr Bryony did an amazing mass removal on my goldfish. The procedure was scary but she handled it like a pro and was very carrying on her approach to the owner and the fish. No side effects, fish is ha... See more
Over a year ago
Concise. Action plan. Follow up wrapped in empathy and kindness.
Quick answers to the questions people ask most.
We provide comprehensive veterinary care for fish, amphibians, reptiles, and other aquatic animals. Our services include health examinations, disease diagnosis and treatment, water quality testing, and emergency care. We also offer consultations on proper aquatic habitat setup and maintenance.
We are open Monday to Friday from 9:00 AM to 6:00 PM, and Saturdays from 9:00 AM to 4:00 PM. We are closed on Sundays, but emergency services may be available by appointment.
Yes, we provide emergency care for critically ill aquatic animals. Please call our main number during business hours or our emergency line after hours for urgent situations.
You can book an appointment by calling our clinic directly or using our online booking system on our website. We recommend booking in advance as appointments can fill up quickly.
Please bring your aquatic pet in an appropriate transport container with some of their tank water. Also bring any previous medical records, medications, and a water sample from their habitat for testing if requested.
We accept most major pet insurance providers for exotic and aquatic animals. Please check with your insurance company to confirm coverage for aquatic veterinary services and bring your policy information to your appointment.
Yes, we treat both indoor aquarium fish and outdoor pond fish including koi and goldfish. We can also provide guidance on pond maintenance, seasonal care, and disease prevention for outdoor aquatic environments.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
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CrowdTrust Low volume · weighted down | 5.0 | 1 | 3% | — | ● Not enough data |
What a transformation! I was struggling to find the cause of my unhappy koi, but one visit from Bryony, and one week later after treatment it’s like a completely different pond, koi are going crazy for food, water is crystal clear and parameters are much improved.
As usual Bryony provided an excellent service, checking my fish and pond condition, managing a difficult problem with one fish with care and excellent guidance. Bryony had a trainee vet with her and explained everything to her during the visit. And yes I will reduce the feeding !!!
Concise. Action plan. Follow up wrapped in empathy and kindness.
I Recently had my latest consultation from Dr bryony as I had a concern with one of my fish now we all really love our fish, don’t we Otherwise I guess we wouldn’t be registered with a veterinary professional .it can be so worrying when something strange is going on and you don’t know what to do but not only is Bryony so professional and knowledgeable her reassuring and calm approach instantly puts your mind at ease as soon as she pulls up on the driveway with all her equipment in the back of the car i’m so glad that I’m registered as one of her clients it’s great to know that help is not far away when it’s really needed. I can highly recommend her veterinary services to anyone who really cares about their fish and their aquatic world in which they live.
Bryony was very professional. She checked everything and made sure she didn't miss anything. She asked many questions and discussed the situation with me, she did several water checks and then she examined my goldfish very carefully and thoroughly. Sadly my goldfish could not be saved, but she was so kind and compassionate. I wish I had known about her sooner.
Excellent service, thouroughly recommend.
Exceptional service from Bryony to ensure the booking process worked for an unusual situation, and from Louise for her care on the visit. Louise’s professional knowledge and expertise were applied to the pond check, water parameters and fish health checks where scrapes were viewed under the microscope to check for parasites etc. It was massively reassuring to know all parameters are clear and fish are in good health. The comet who needed to be euthanized was looked after with great care. Louise checked whether I wanted an autopsy to discover the cause of the distention, explained what this would involve, ensured the fish was fully dead and carried this out discreetly and sensitively to discover genetic polycystic kidney disease. I cannot rate her work highly enough. Everything was discussed and explained, info, advice, guidance & options were given and I was fully involved in all decisions. Exemplary practice and exemplary customer care - thank you both so much
It was clear the moment I met Bryony, That she knew her profession and also I felt reassured she understood my beloved koi “Cas”, she progressed through the consultation with precise professionalism and gave “Cas” a thorough checkup. Prescribed a course of treatment which we will follow precisely. Requested that we got two products, Aqua Sed for the injections and Sukan Ni Pro, both have been acquired. Bryony was also very clear about prognosis, but if we don’t try then I’ll always be wondering “what if”. All together a very professional Aquatic Vet and I have no reservations in recommending her. She also explains everything in enough details and very clearly. Thankyou Bryony
Very thorough examination of sick fish, quickly determined cause and advised on a course of treatments to undertake in the short-term and beyond.
Excellent service from Louise she was extremely professional Explained all the tests she completed. Provided us with a very clear treatment plan. Would definitely recommend LAVs to all Koi keepers Thank you David Jackson
Have been supported by London Aquatic for more than 3 years and in my opinion is a game changer in terms of improving the health of our Koi and the overall quality of the pond environment. Bryony and team are extremely knowledgable and professional, and would attend with short notice in case of an emergency. Very happy to recommend London Aquatic
Dr Bryony did an amazing mass removal on my goldfish. The procedure was scary but she handled it like a pro and was very carrying on her approach to the owner and the fish. No side effects, fish is happy and swiming again. Would denfinetly recommend her, she is an amazing fish Wet.
First class found the issue and gave me lots of invaluable advise I am so pleased I can call on them.
First contact with Bryony and I got more of a response (in a positive way) than I was expecting. She clearly has a passion and deep understanding of the fishy underworld and was able to quickly identify the issue with my Koi. Super impressed and will certainly be putting the number in my phone for the future. A BIG THANK YOU 🙏🏻
It was Louise who came this time. She was very quick and efficient. Two huge Golden Orfe were calmed in a big bucket with some anaesthetic in to have a scrape and nothing bad was found under the microscope. Same with a goldfish. I’m so pleased all the fish are healthy after lots of deaths last year when Bryony diagnosed multiple skin diseases which after treatments recovered quite quickly. I’m so glad I found the company in the internet
Bryony was super amazing with my two boys ( 2x Goldfish). She gave so much advice and thoroughly checked over the fish health. She put my mind and heart at ease. I was really worried about them. I had my first visit with the Bronze subscription which I highly recommend for aquariums/tanks for a thorough check up and so much advice explained in simple terms. Bryony is so lovely I would highly recommend her services to anyone with fish. I will definitely be an ongoing customer with the bronze subscription especially with email/WhatsApp support and updates on how the fish are getting on. Thank you so much Bryony you don't realise how much you have helped me and my boys with your very high expertise and professionalism and amazing personality.
Very informative with lots of hints and tips for keeping the pond a healthy environment for our fish to be healthy and happy
Bryony visited me today and has put my mind at rest and help me sort out the issues with the pond and worked out a treatment plan I would strongly recommend her to anyone
We recently had a telephone consultation with Dr. Bryony concerning one of our Ryukin goldfish that was suffering from digestive/swim bladder problems and had been swimming upside down for nearly two weeks. She is highly knowledgeable and gave us some excellent advice concerning an appropriate treatment and diet for the Ryukin. We covered a lot of ground within the 30 minute consultation. We are very pleased we have found an excellent fish vet and would highly recommend her.
We treat a wide variety of aquatic and semi-aquatic animals including freshwater and saltwater fish, frogs, newts, salamanders, aquatic turtles, and axolotls. If you're unsure whether we can help your specific pet, please call to discuss.
Yes, we offer comprehensive water quality testing to help identify potential issues in your aquatic pet's environment. This includes testing for pH, ammonia, nitrites, nitrates, and other important parameters that affect aquatic animal health.
We accept cash, credit cards (Visa, MasterCard, American Express), debit cards, and bank transfers. Payment is typically due at the time of service unless other arrangements have been made in advance.
London Aquatic Veterinary Services is a specialized veterinary practice that focuses on the health and medical care of aquatic animals and fish. The clinic likely provides diagnostic services, treatment, and health consultations for both ornamental and commercial aquatic species. They serve pet owners, aquarium enthusiasts, and potentially aquaculture operations in the London area requiring specialized aquatic veterinary expertise.
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