U-Save Car & Truck Rental
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This is your sign to book elsewhere!
This is your sign to book somewhere else! You do NOT save here. If you are reading reviews to see if it is worth booking with this establishment - it is not worth it! Book somewhere else. Seriously, from one family just trying to enjoy a trip to another - this place ripped us off big time, was a huge headache, and we wish we could’ve spent the extra money elsewhere. Objectively speaking, you’ll literally pay more here than if you book somewhere else. Also, be prepared to wait a minimum of 1 hour in line only to be charged twice the amount that you booked the vehicle for online. We found U-Save through a third-party site and decided to try it out despite the many negative reviews; this was a big mistake. We booked online and were quoted $278.06 for 8 days. When we arrived in person, they charged us $725!! Huge scam. A few days prior to our reservation, we received an email that informed us that U-Save does not take insurance that is issued outside of America. Being from Canada, we decided to call them to see how much they charge for insurance (which they require you to have and is NOT optional if you rent from them); the woman on the phone informed us that it would cost $20/day. We figured that this was still a reasonable and cost-effective option. However, upon arriving at the location, we had to wait an hour and a half in line only to arrive at the counter to be told by the employee that the insurance alone would be $55/day. He said that the customer service telephone line typically gives out “wonky” info (his words, not mine). The car rental itself was supposed to be $27/day - this means their mandatory insurance was more than twice the amount of the car rental. We read some reviews but decided to take the risk by going through with our reservation - huge mistake. If so many people are willing to take time to leave poor reviews for this company, then odds are the company is pretty bad. Don’t take the chance. You’ll save more at a Hertz, Avis or any other major company. I honestly feel really bad for the employees here because you can tell they’re so fed up with customers who are upset about getting ripped off; I hope they decide to work at another business with some more integrity.