The AA Insurance
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Good company let down by dreadful IT systems
I haven’t used the breakdown service in years but it was good when I used it. BUT the AA’s IT systems are appalling! It constantly crashes with messages “Oops something went wrong, try again later.” When I purchase a service it doesn’t appear on my web app for days so I don’t know whether it went through. Good company badly let down by dreadful IT systems. Sack them all and start again.
