Dom H

Jul 6, 2025

Inaccurate stock and delivery levels - appear to be reselling timber from elsewhere

Ordered some timber which was in stock with available delivery dates in time to complete a job, price was lower than elsewhere so I ordered. A day before this was due to be delivered I received an email stating Materials Market could not source the timber locally so advised there might be a slight delay, I then received a call asking me to take green treated timber not brown treated, and asking if I would accept different sizes of timber (8 x 4.8M instead of 10 x 3.6M), in this instance 3.6M lengths were required. I re-checked the website and all stock was showing as available for next day delivery. I will not use this company in future as they are extremely unreliable and lie on their website.