PLAY airlines
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Staff was amazing, but airline policies difficult
The staff was friendly and courteous, but some of the airplane policies are detrimental. The flight is cheap I assume (mine came with a vacation package). For international flights the check in area does not open until 2 hours prior to the plane boarding or leaving (I do not remember exactly which). This is tough if you are flying from one city another domestic city and have a large layover for is it was 6 hours. We spent 4 hours in the airport lobby because we could not go through TSA because we had to check a bag. With souvenirs on the way back our bag picked up some weight and it was 36 + dollars per kilogram over. Of course because it is a cheaper flight nothing including water comes without a cost which is expected on Spirit and these type of airlines. The staff were great.