U-Save Car & Truck Rental
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U-SAVE ripped us off
We rented a U-SAVE minivan through Expedia online. The total price was US$ 131.29 as the order indicated. However, when we were at the counter of U-SAVE near Los Angels airport (5301 W. 104th Street, Los Angeles), we were required to purchase the collision, lose and damage insurance. As we explained to them that the Visa card covered the collision, lose and damage insurance, but they still required us to purchase the insurance. They said we must purchase the insurance. Otherwise we could not get the car. We told them it had not required to purchase the insurance when we booked online through Expedia. But in vain, they still required us to pay the insurance. As we took two shuttles to get to their office with two kids (like at the middle of nowhere), we were very tired at the time.We had no choice and ended up to pay the total of US$279.09 to rent the car. We believe that's not right. We were ripped off. This company deserves no star at all!!!