RAC Mobile Mechanics
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If i could do 0 stars I would
If i could do 0 stars I would. After breaking down on a busy motorway at 7.30pm on a friday night with 3 children (one with special needs) we phoned rac to which we was told they would be out within 2 hours. 2 hours passed. Freezing cold. They kept pushing back our time. 8 HOURS later highway had to come and remove us and take the car to a pound. RAC agreed to pay the fees for this as there recovery was still 3 hours wait! We all agreed. Car was took to the pound. Filled with everything ready for our journey. We spoke to the special intervention team on Saturday morning where we was advised that they was paying the fees for my car to be back released on Monday morning and the car would be picked up with recovery (as it was not driveable) and delivered to my said location monday morning. I phoned monday morning to confirm it was still being picked up and delivered. To which we was told yes. 1pm phoned again to be told yes and its booked to be delievered but would be 8.49pm on monday evening. Phoned again! At 9pm to be told the funds hadn't even been paid!!! Phoned the recovery pound where my car was to find out they had NO contact at all with RAC and my car was still there... Once again back and forth. STILL NO CAR. Will be cancelling my membership instantly! Absolutely disgusted staff promise the world and dont do nothing! Multiple messages and phone calls to be left. Do not use.