Huina Construction Toys
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I received the Kabolite wheel loader…
I received the Kabolite wheel loader and it was leaking hydraulic fluid before I even had the chance to power it up. After a back and forth conversation with the customer service they wouldn't send me another new model. Just offered to have me send it out to their repair technician. To which I simply asked for a complete refund and was denied by the customer service! I'm currently waiting for the repaired model to return. But it's been well over a month and I feel like I was completely ripped off and have nothing to show for the $1900.00 I already paid in full! Never this brand again and I'm very close to filling a report with the better business bureau for a complete neglect to render services paid for. I'm completely unsatisfied with the product and the customer service that was supposed to help me deal with their problem. I was sold a very broken model and then it was my problem to deal with Huina Construction Toys mess. This is not right!