Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	3.8	111	100%		● Low

3.8 / 5 overall

111 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jun 2025.

Last 3 months: 4.3▲ 3.3
12-month avg: 3.8
All-time: 3.8
Category avg: 4.6

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Construction & Manufacturing.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Delivery	Quality	Service	Trend	Reviews
Huina Construction ToysThis company	3.8 out of 5 (good)	100 out of 100	3.9 out of 5 (good)	4.1 out of 5 (good)	3.8 out of 5 (good)	—	111
Covers Timber & Builders Merchants	4.6 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	4.6 out of 5 (good)	4.8 out of 5 (good)	—	1,000
Builders Emporium	4.8 out of 5 (good)	100 out of 100	4.8 out of 5 (good)	4.8 out of 5 (good)	5.0 out of 5 (good)	—	217
GPH Builders Merchants Ltd	4.5 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	4.2 out of 5 (good)	4.8 out of 5 (good)	+10%	182
Trolha	4.6 out of 5 (good)	100 out of 100	—	—	—	—	35

Bottom line: Huina Construction Toys is #5 of 5 on overall rating in this group. On service, Builders Emporium scores higher (5.0 vs 3.8).

Judy Samora

1 review

Jun 24, 2025

Featured

Expédition plus rapide que prévu

IIs ont livré plus vite que je ne le pensais !!

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Chloe Anderson

1 review

Jun 22, 2025

Featured

I received my spare parts but it was…

I received my spare parts but it was shipped from China

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Lily Bennett

1 review

Jun 22, 2025

Featured

Price somewhat expensive

Price is somewhat expensive but at least it comes with after-sales service and a 1 year spare parts replacement warranty so it worth it.

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Bree

1 review

Jun 17, 2025

Featured

Very Happy Buyer

I've made a few purchase with Huina Construction Toys and have been very pleased with the products. I recently purchased a Huina 1536 Dump truck and it arrived broken however they issued a replacement right away after I informed Customer Service.

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Warren Mason

1 review

Jun 15, 2025

They are not responding to me somebody…

They are not responding to me somebody reply to my email

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Leuco Olmos Bahena

1 review

Jun 15, 2025

Hasta ahora tan bueno tengo lo que…

Hasta ahora tan bueno tengo lo que quiero no puedo quejarme

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Louis Stepp

1 review

Jun 11, 2025

Great product with excellent customer…

Great product with excellent customer support. I will certainly be buying again

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James Franklin

1 review

Jun 7, 2025

You guys need to make a better…

You guys need to make a better bulldozer this one cant push a lot

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Margarita Brown

1 review

Jun 7, 2025

Fast shipping I'm impressed 5 starts

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Charles Thompson

1 review

Jun 6, 2025

well to be honest I thought these guys…

well to be honest I thought these guys were capping with the stocks already located in the USA but they actually shipped from California lol.

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Jo Le

1 review

Feb 21, 2025

Antwortet nicht auf E-Mails

Antwortet nicht auf E-Mails bezüglich Hilfestellung zu Problemen ihrer Produkte

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Danny Pelletier

1 review

Dec 31, 2024

less than 2 weeks old1592 1/14 rc exca it was cool till somthing was wrong with the bucket it would curl out but not curl in wierd noisesmell now dont dont work

it was cool till somthing was wrong with

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Joseph Holland

1 review

Sep 2, 2023

Purchased a HUINA 1592 excavator

Purchased a HUINA 1592 excavator. The Good Points: This comes ready assembled. Supplied with decent 1200 mAh 7.4 volt power cell. Also comes with Manual, well really a flimsy stapled leaflet where you can order accessories. Yes, I read manuals. Bad Points: The actual Caterpillar Tracks themselves on the HUINA 1592 are a TIGHT FIT - a HUINA 1550 and HUINA 1551 are also owned by me, and their respective tracks are easier to remove, clean and refit. Why bother with the intricate cab detail? Reminds me of when I bought a radio control tank from another company. This model tank was very accurately modelled indeed, and could be exhibited at a model exhibition. The other Bad point for this HUINA model and others like it is that there should be spare caterpillar tracks readily orderable. Also, this will be more difficult post brexit for an Irish customer like myself.

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Noel Reed

1 review

Feb 21, 2023

Be Cautious of Huina

First their payment processor wouldn't allow the payment. Then I had to go through PayPal to pay them; to which right after they were paid, PayPal limited activity on the account. Okay no biggie. Claims to receive your products within 3-7 business days with their express shipping. Out of a $3k order I only received the dump truck after waiting more than 7 days. And I still have to wait another week or two before I receive any of packages. Even customs tore open my box because of the hydraulic oil, which they drained and returned empty bottles. I just told Jason from Customer Support refund me what was NEVER shipped. They had placed tracking numbers up with no shipment dates or even being dropped off to carriers. BE CAREFUL BUYING FROM THE FOREIGN COMPANIES THEY DON'T VALUE FOREIGN CUSTOMERS.

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Yash Chopra

1 review

Jul 28, 2022

Conatruction Materials

Nice company. Great work!

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Mischa Forosisky

1 review

May 11, 2022

I received the Kabolite wheel loader…

I received the Kabolite wheel loader and it was leaking hydraulic fluid before I even had the chance to power it up. After a back and forth conversation with the customer service they wouldn't send me another new model. Just offered to have me send it out to their repair technician. To which I simply asked for a complete refund and was denied by the customer service! I'm currently waiting for the repaired model to return. But it's been well over a month and I feel like I was completely ripped off and have nothing to show for the $1900.00 I already paid in full! Never this brand again and I'm very close to filling a report with the better business bureau for a complete neglect to render services paid for. I'm completely unsatisfied with the product and the customer service that was supposed to help me deal with their problem. I was sold a very broken model and then it was my problem to deal with Huina Construction Toys mess. This is not right!

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Justin

1 review

May 6, 2022

Great service

Part was correct and cam in a timely manner.

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Dean Hightower

1 review

Apr 30, 2022

So far the toy has performed great

So far the toy has performed great. However the case handle arrived broken and I have yet to receive a replacement that was brought up weeks ago when I brought it ti Huinas attention.

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gilles brideau

1 review

Apr 28, 2022

je n est toujour pas recue mon…

je n est toujour pas recue mon générateur de fumé plus que 30 jour que j ai commander je suis décue de la lenteur de la livraison j ai tres hate de recevoir je pourais ainsi utiliser ma pelleteuse huina que j ai payer 1 400.00 $ avec toute c est fonction

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Frank Goldbach

1 review

Apr 27, 2022

0 out of 10 on customer service and contacting

At least 6 emails sent asking for direction on an excavator we bought for over $500 that has stopped working. The only response was to contact Tongli as it was a "Tongli" toy, and that took 4 trys.

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Month	Average	Reviews
Dec 24	2.0	1
Jan 25	—	0
Feb 25	1.0	1
Mar 25	—	0
Apr 25	—	0
May 25	—	0
Jun 25	4.3	10

Huina Construction Toys reviews & trust report

Huina Construction Toys has a positive customer experience.

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Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 77 positive reviews

Top complaintsof 31 negative reviews

How it compares

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