Zoro
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ordered a resin ( Flexane Putty) back…
ordered a resin ( Flexane Putty) back in December last year. However, few weeks later, I found that the resin was congealed. It took a dozen of phone calls and several emails for them to collect and re send a replacement nearly three weeks later. When the product finally arrived, it looked like they sent me back the same product I returned them. Lots of promises from their Customer service and Sales team but they do not follow up the issue. Now having to go through the same process all over again and going into the second weeks not knowing when the new replacement will be dispatched. Unbelievably poor service.