U-Save Car & Truck Rental
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Recoded the milage of the car as 500 miles less as pick up to scam a fine charge
It took a hour to get the car even though I arrived at the pick up time. This would have been irritating enough but having a tired toddler with me made it more difficult. I had to pay for extra cover as I don't have a credit card only a debit. The guy on the counter then Couldn't be bother to check over the car as " it now have extra insurance". He then Messed around washing the car when I said I was happy with a bit of dust as I just wanted to get my son food. This is after it took 30 mins just to be seen. It got worse when I returned the car. I arrived & the first thing he did was check my mileage. He then claimed I had done over 800 miles when the limit was 500m. Now I can guarantee I have not to spent most of the last 5 days driving. And definitely have not done 800 miles. He kept showing me the figure he supposedly took when I picked up the car though he didn't do it in front of me as he couldn't be bothered doing the checks with me. He then decided to write down damage that had been there before I got the car as new. I asked him if the car had a tracker he wasn't happy and started shouting that he wasn't a lier and I was insulting him as he was just going by his figures that he had written down so he must be right. The worst of it was the service remember had been on the entire time and had only dropped 200m before service from 500m to 300m. When I refused to pay the milage fine & asked for a manager they suddenly dropped the fine. It's an absolute scam. I knew for certain they were wrong but I'm sure others would have paid the fine. I will never use them again. The way they operate is a disgrace & the fact they tried to scam a milage penalty is a disgrace.