Tesla
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Love my Model Y but my experience with…
Love my Model Y but my experience with their customer service/dealer service leads me to not recommending anyone to purchase from Tesla. Would give them zero star if I could. When I picked up SUV, it was filthy on the outside. I made them wipe down the entire SUV before I took ownership. Inside was not prepped either. Day one had a front trunk (frunk) faulty sensor failure warning. Really annoying triple beep every 3 seconds telling me about the sensor failure. Asked if they could turn it off until I could get this fixed, but said they said no. Took 6 weeks to get that repaired. Gave me a loaner Model S during repair and it was absolutely filthy inside and out. Bought their sunshade for roof of SUV. It was a very poor fit and was just a mesh, not any material that could reflect the sunlight. Returned and bought one on Amazon that fit perfectly and provides better protection from the sun and the heat it generates. Noted a crack on sidewall of one of the brand new Pirelli's and Tesla told me it looks like an impact that caused crack. Not true, never hit or scraped tire on curb, etc. Local tire store will help me submit a claim, Tesla won't help due to "privacy policy", i. e., they don't want to help. Don't even think you can easily call and talk to a person. They don't want to talk to you, rely on text/email. Really disappointed in their service after the sale and just hope I don't have to deal with them ever again. Will get tires rotated at a local shop. I don't want to give them another penny.