Rezet Store
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Extremely disappointing experience – avoid if you value proper service
I ordered from Rezet Store on February 27th, and it was a headache from start to finish. First, a few items were cancelled not a super big deal, but when I got my refund, the amount was wrong. I had to send multiple emails just to get that fixed, and the replies were very very slow it took a while before anything was actually corrected. About a week after the order was made, another item got cancelled, and somehow I was charged a return shipping fee for it even though I never received the item? Very weird and again, had to send several emails and long wait times just to sort something that should’ve been obvious. Then one of the pairs of shoes I did receive came in two different sizes. Fixing that also took a bunch of emails. In total I had to send well over a dozen emails to deal with all of this. It wasn’t just one issue it was a chain of problems, and every step took way too much time and effort to resolve. I finally got all my money back after more then two months after my original order. Never ordering here again. Way too much hassle for something that should’ve been simple.