LloydsPharmacy Online Doctor
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One of the worst customer experiences I’ve ever had.
I had to upload the required video to get my treatment 3 times because Lloyds kept losing it. Once they had it I thought it would be plain sailing. Oh how wrong I was! This is where Evri get involved. After telling me I would receive my treatment on the 28th they then cancelled the delivery and decided to send the package back to Lloyd’s. I’ve messaged Lloyd’s to find out what was happening but of course I am being ignored. I am extremely disappointed with the service I have received and the lack of interest they seemingly have in the wellbeing of their customers. I shouldn’t have to write negative reviews in order to get a response. UPDATE: Believe it or not, it gets worse! Lloyds finally re-sent the medication only for Evri to fail once more. according to the tracker my medication has been "Out for Delivery" for over four days. Is the driver alive? Who knows! Surely he's run out of fuel by now. I've actually reached a point where I am not even sure I want what is being delivered. One thing is certain though, I will never use this sham of a company again.