Materials Market
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Offer stock for sale they cannot source
Ordered 4 padstones - 5 days later was told the order would not be delivered and would receive a new delivery date. Two weeks after still no delivery date - whilst the website is showing Nationwide delivery to sell (my area included) I am informed there is no 'local stock' via email - I noticed website prices had increased. Customer service is appalling - reply is a standard email rather than reading the email sent. Telephone lines are non-existent – 2 mins listening to how good the company is and 10 minutes waiting only to receive ‘there is a technical error’ (two occasions). Whilst the prices may appear cheaper, you get the service you pay for - in my case hassle and a refund.