Tesla
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Avoid Tesla they break contracts
I ordered a car which had an end of quarter deal at 399 for a Model Y. Everything was sorted and my car was selected and I was ready to pick it up. Next thing they said my cars ready to pick up from London when I'm in Manchester. I asked them to change it somewhere closer so they changed it to Manchester. Next thing I call them up with a few questions around things like does the car have Matrix lights. 10 minutes later I have a new notification on my tesla app saying my finance has been approved when it's already been approved before at 399. When I look at my app it changed the monthly payments to 690 pounds per month!!!! They told me I didn't pick up my car within the quarter so tough luck we aren't honoring it. Biggest problem is nowhere in my contract I signed says that I had to pick up the car before the deal ended. So they sold me a car contract for a lease with a deposit I put down but didn't have a car ready for me which makes it impossible to fulfill the obligation they set along with how many others. The funniest part is when calling support to make a complaint she knew exactly the situation like it was a regular occurance. Really looked forward to finally being able to get a tesla and this has been a devastating experience and a let down.