Samsung Electronics
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Absolutely INFURIATING - A Scam & Samsung Doesn't Stand By It
Galaxy Z Fold6 S Pen Case, Pink - purchased in Slovakia Do not waste your money. This case is a complete scam and customer service is an absolute joke. I've owned every Z Fold from the 2 to the 6. My son has every Z Flip, my husband uses the latest S24+, and all our company phones for the last 10 years have been Samsung. We've spent tens of thousands of dollars on your products. And you can't even stand behind a poorly designed, overpriced piece of plastic? After just a few months of use, and I must add, I was so paranoid about the bad reviews that I kept the phone in an additional soft, zippered pouch to protect it even further, the corner of this case snapped and broke on its own. It's not just me, it's happened to hundreds of people. That's why the rating is a 2.0. I was a fool to think I could be more careful, but the design itself is fatally flawed. The most infuriating part? I just got an email from Service REFUSING my warranty claim. They won't replace it. A €90 case that is widely known to be defective, and they won't honor their warranty. I am livid. We are now a former Samsung family. After this, we're switching everything to iPhone. Way to turn your most loyal customers into ex-customers. SHAME ON YOU, SAMSUNG. P.S. There's also no other option for an S Pen case, so you're just trapped with this terrible product. Avoid at all costs.