Musely
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Bad customer service and iffy business practices cast dubious shadow on some good products.
I agree 100% that the app, eNurse function, and customer support are terrible! On the day of my eNurse check-in the app said I missed the appt. I wrote support three times and each time I received replies that had nothing to do with my issue. I receive countless emails regarding promotions; I tried to use them including using my "rewards" and I still am charged the full amount. I have to write to support again because you cannot speak to anyone! I also am charged for doctor's prescriptions even on refills. That does not seem correct : I already paid for the initial prescription. I have used the Spot Cream on my hands and it has worked very well. That said the Eye Serum has done absolutely nothing! So, far after 4 weeks using the Anti-Aging, it too does not seem to work for me. I would like a refund on the Eye Serum but fear they will give me the run around about eNurse or some excuse! I agree - some products are good but the customer service SUCKS!