Zoro
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Excellent customer service
Excellent customer service, placed honesty and resolution above all else. I have purchased from Zoro about 5 times, starting about 7 years ago. My first purchases were well over $500 (7 years ago), and the incorrect item was shipped, however, everything was immediately resolved, and I was saving easily 30% over other merchants. Fast forward to 2023 order, the FedEx envelope with $60 worth of handles arrived torn open and empty; Zoro resolved without any issues immediately. And in all cases, customer service answered after a few rings with English speaking US based assistance.