Zoro
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BUYER BEWARE!
BUYER BEWARE! This Company advertises "hassle free, paid shipping on returns" but will attempt to get out of it. If you complain to BBB, they will contact you, and pretend to pay the shipping, send you an Internal Zoro document that is NOT a FED X FREIGHT CONF # at all, in an attempt to simply stall you for the 7 days the BBB states that you have to accept or reject the Company offer, before the BBB closes your Complaint. I called FED X FREIGHT and Zoro/XPO has NEVER scheduled the return pick up at all- despite the customer service assurances I've received. If they do not send you a FED X DOCUMENT WITH A CONFIRMATION CODE FOR THE PICK UP , AND HAVE FED X ACTUALLY COME OUT AND PICK IT UP, THEY ARE SIMPLY WAITING FOR THE 7 DAY BBB COMPLAINT TIME TO RUN OUT. THEY WILL TRY TO MAKE BBB COMPLAINTS GO AWAY WITHOUT PAYING ANY RETURN SHIPPING OR REFUNDING!- DO NOT ORDER FROM THEM!