Castore
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Delayed Refund. Every. Single. Time.
Some of the gear is nice, let's be fair. Delivery is quick and reasonably priced. But they take the proverbial on refunds. You have to chase every single time. First chase gets a response from AI. Then they just wait. Today is 14 June 2025 and I sent an intem back 14 May 2025. One month. There is no way it should take that long. A one off would be fine, these things happen. But it is has happened to be 100% of the time. It must be a pain for them as well as they have to deal with all the chasing. No idea why it takes this long. All the while the money is not in my bank account earning interest. Poor.