Govuk Hmrc Revenue
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The service simply does not exist! Awful!!!
I have lived in at least 6 countries due to work. The worst service for Revenue and Customers is definitely in the UK. The HMRC support is useless. You can't hold a call, you need to wait about 1 hour on the phone, and the system is crap. You never receive the code in your phone, you get instability when accessing and error messages with no sense. (I work in IT and can tell with confidence how bad it is) I am very very disappointed with the service. The only problem is that we can't avoid it. There is no other channel or company to do that. After calling 5 times and waiting more than one hour to have my call dropped, I am now planning to hire someone to call them (it is comic, I know). When you are busy 1 hour (5 in my case) is a very expensive time to demand to a HMRC error.