Twinkl Educational Publishing
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I am on maternity leave and my…
I am on maternity leave and my subscription auto renewed. I’d totally forgotten to do anything about my Twinkl account with everything else going on. They very quickly responded to me offering a full refund and explained that their policy was to freeze membership at no charge during maternity leave and add remaining months on at the end. I wish I had known they had this excellent policy. Well done Twinkl - excellent customer service!